Terms of use

1. What EmiGuard is

EmiGuard is device-management software for shops that sell phones on EMI. It lets the shop lock a financed Android device when an installment is overdue and unlock it when dues are cleared. EmiGuard is software only — the credit, the EMI plan and the collection are between the shop and the customer.

2. Accounts & demo

Shop accounts are issued by the platform or its distributors; your username is your mobile number (dealer code). A free demo includes 5 device keys for 14 days, requires no card, and retires automatically at the end of the window (sign-in stops and the demo's keys and data are cleared). One live demo per mobile number; demos are rate-limited per network. Do not share your password — activity under your account is your responsibility.

3. Customer consent — the basis for locking

A device may only be enrolled after the customer ticks the consent box at the point of sale:

“I agree that this device, bought on EMI, may be remotely locked if an installment is overdue, and unlocked once dues are cleared.”

The shop must present this consent itself and keep its own proof. EmiGuard stores the consent text, timestamp and enrolling username with the record. Locking a device without a recorded consent is a breach of these terms.

4. Acceptable use

You will not: enroll devices you have no right to manage; use location or SIM features to harass anyone; tamper with the audit trail; resell or sublicense the platform without written permission; attempt to access other shops' data; or use the service for any unlawful purpose. SMS/WhatsApp messaging must be limited to genuine reminders and notices about dues and lock status for numbers you legitimately hold.

5. Fees

Paid use is prepaid from the shop's wallet at the per-key price shown on the site (currently ₹60 per key activation). Keys are consumed when a customer is added. Wallet balances are non-transferable between shops. Prices may change with notice; existing wallet balances are honoured at the price at which they were topped up for 30 days.

6. Availability & warranty

The service is provided “as is”. We aim for high availability but do not guarantee uninterrupted service — if the platform is unreachable, enrolled devices keep following their last received policy. The lock/unlock decision logic, grace periods and risk scores are tools for the shop, not legal or credit advice. To the extent permitted by law, our liability is limited to the fees paid for the service in the preceding 3 months.

7. Your data & ending

See the Privacy policy. Shops may export/delete their customers at any time; closing an account removes its access, and device records it owns can be deleted. Customers may ask the shop to deregister their device once dues are cleared. We may suspend accounts used in breach of these terms.

8. Law

These terms are governed by the laws of India. Courts have exclusive jurisdiction where EmiGuard (letzshop) has its place of business. Changes to these terms take effect when posted here; continued use means acceptance.